We're sure that our hosting provision is so fast and so reliable that you won't actually have any need of our support, but rest assured that if you do need us we'll be only too happy to speak to you.
Fast UK Hosting is a small company with a limited number of customers, so we have time to spend with our customers when they need us the most. This is usually for some exotic modular requirement, or to talk about security and user accounts. It is almost never about site speeds or reliabilty because our infrastructure rock solid.
Unfortunately we can't offer 24/7 telephone support, but we do make ourselves available for 6 hours every weekday to take support calls, and we always respond to email support requests at the very earliest opportunity.